24/7 monitoring
Automated monitoring checks supported devices and reports issues that need attention. It helps us identify recurring problems and investigate alerts as part of your agreed support service.
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24/7 monitoring & patching
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Keep up to date.
24/7 monitoring and managed patching help keep supported business devices maintained. We combine automated checks with an agreed process for updates, alerts and follow-up.
Discuss your requirements ↗Built around your business devices
Managed patching
We manage operating-system and supported software updates within the agreed scope. Update schedules and maintenance windows take account of your working hours and the systems your business depends on.
A controlled update process
We review update status, identify devices that need attention and coordinate any required restarts or follow-up work. Device availability and software support affect when updates can complete.
Connected to your wider IT support
Monitoring and patching work alongside Microsoft and Apple MDM, Fluent Protect and managed support. Together, they help keep devices visible, maintained and easier to support.
Your questions, answered
Does 24/7 monitoring mean 24/7 staffed support?
24/7 refers to automated monitoring. Human support hours, alert handling and response arrangements are set out in your service agreement.
Will updates interrupt our work?
We agree update schedules and restart arrangements around your business. Some updates require downtime; we coordinate this where practical and explain any work needed outside routine maintenance.
Let’s review your current setup
Tell us about your devices, users and priorities. We will explain the scope, licences and next steps in a clear proposal.