Design & consultancy · Thame & Birmingham
Bringing shared files, Microsoft 365, Apple devices and everyday support together around a growing design business.
Client identity withheld for confidentiality.
The starting point
Edge’s team works with substantial shared project information and an Apple-based device estate. The brief involved moving around 1.5 TB of files from SharePoint to Dropbox Advanced, while continuing to support Microsoft 365 and the people using it. File access, device management and staff changes needed to be considered together.
The service breakdown
The file migration covered approximately 1.5 TB of project information, with archive data included in the wider planning. Dropbox Advanced became part of the collaboration environment, alongside Microsoft 365.
Explore this service ↗The migration plan began with selected pilot project folders before the wider move. This provided a controlled starting point for the transition and helped focus the rollout on the way Edge’s people work with their files.
Explore this service ↗Mac device management and asset records support the equipment lifecycle. Device setup, ownership and staff changes can be coordinated as part of the ongoing relationship rather than handled as isolated tasks.
Explore this service ↗Microsoft 365 support, email security and Fluent Protect sit alongside the file-sharing environment. Cyber security and backup are part of the broader support picture for the business.
Explore this service ↗Ongoing support includes device and user issues, onboarding and offboarding. This keeps changes to people, equipment and access connected to the team responsible for supporting the environment.
Explore this service ↗Selected business eSIM connections support staff connectivity. Fluent Hub work gives the relationship a place for assets, proposals, requests and project information, with access and features dependent on the services enabled.
Explore this service ↗How it came together
The approach combined a controlled migration plan with ongoing management. The pilot and broader rollout were planned around live project folders, while Microsoft 365 remained part of the business setup. Device management, security, asset information and regular service discussions support changes after the initial project.
The resulting environment
Dropbox collaboration and Microsoft 365 support sit within the same IT relationship.
Mac management and asset records provide a clearer basis for setup, support and team changes.
The relationship extends beyond the migration into everyday help and planning for the next change.
Fluent supports the team’s devices, cloud services and ongoing requirements, with regular discussions to review priorities. This case study focuses on the delivered migration and support relationship; it does not claim measured productivity gains or an unverified reduction in downtime.
Tell us about the systems you rely on and what you would like to improve.
