Always Available to Support You

SMALL BUSINESS SUPPORT

Timely IT support is crucial to the health of your business operations; if systems fail, your business will be badly affected. You need a business IT support provider that you can trust to provide proactive, effective, advice and assistance.

 

 

Network Installation – We can create your office computer network, install phone lines and connect all of your mobile devices to your network to ensure a free flow of information when you need it.

 

We can source or build specialised PC’s and Laptops, tailored to your requirements. If the high street computer outlets just can’t provide your business with exactly what it needs, we can. We can source more competitively priced computer hardware and upgrade your existing machines to meet your business requirements.

 

Fully managed network and server support – we’ll perform reboots and apply updates, monitor and report, pre-empt potential problems before they affect your IT systems and make sure your business avoids costly IT outages.

 

First-line support – we’ll offer the advice your staff need to resolve their everyday IT problems, remotely and on-site.

 

We can make sure you are getting the most from your telecommunications systems, both mobile and wired. We supply our own full managed VoIP solutions to replace antiquated office phone systems, giving you the flexibility to take your number with you anywhere and scale your office without unnecessary costs.

 

We provide remote working solutions so your staff can work with complete flexibility.

 

Website and Graphic Design – We provide a full website and graphic design service, optimise your website to get your business higher search rankings and let your business trade online by building e-commerce solutions.

 

We can provide hosting for your website, create a cloud network and create a secure and safe data storage system to ensure all of your customer data is secure.

Listed below are the key services we can off your business, to help keep your technology working and making sure you have a cost effective fail-safe in place for your IT systems.

Fluent IT Support provides specially tailored IT solutions for small businesses.

 

Every company starts as a small business, and we understand the complications and issues of a small business when it comes to getting effective and reliable IT support. Your company can grow quickly and the level of technology required can easily become overwhelming and complicated, and when hiring a full time it technician is out of your budget, we can create a bespoke package of support to ensure your business can grow without any further IT issues.

Our support packages can be as flexible as a your business need them to be. We know how to deliver effective small business IT support and services designed for them. We’re genuinely committed to helping all our clients get the most effective use out of their IT systems. We offer services and solutions for the IT challenges our clients face every day. We can provide your business with IT support in your office, at home and for mobile technology, to ensure that your business can progress and be successful.

Call us today on 01844 852016 for more information

MANAGED IT SERVICES

Image by Damian Zaleski

STARTER

Unlimited Telephone and Remote Support

Standard Workstation Monitoring

Standard Server Monitoring

Guaranteed Response Times

Mobile Device Support

Basic Network Documentation

Client Portal for Logging Support Tickets

Quarterly Review Meetings

Backup Monitoring and Management

Image by Berkeley Communications

STANDARD

Unlimited Telephone and Remote Support

Standard Workstation Monitoring

Standard Server Monitoring

Guaranteed Response Times

Mobile Device Support

Basic Network Documentation

Client Portal for Logging Support Tickets

Quarterly Review Meetings

Backup Monitoring and Management

Guaranteed Resolution Times

Detailed Network Documentation

Onsite Server Support **

Onsite Desktop Support **

Windows Patch Management

** Limited to a maximum of 2 hours per month **

Office

PREMIUM 

Unlimited Telephone and Remote Support

Advanced Workstation Monitoring

Advanced Server Monitoring

Guaranteed Response Times

Mobile Device Support

Detailed Network Documentation

Client Portal for Logging Support Tickets

Quarterly Review Meetings

Backup Monitoring and Management

Unlimited Onsite Server Support

Unlimited Onsite Desktop Support

Mobile Device Management

Advanced Email Security

24/7 Server/Network Monitoring

Third-Party Patch Management

Network/Internet Support

Asset Tagging and Reporting

Free Award-Winning Anti-Virus Protection

Full Monthly Status Reporting

Full Premium Backups and Recovery

Website Protection and Filtering